Nowadays all booking websites and also mobile devices ask to review a bar, a restaurant, or like in our case, a hotel. Sometimes they even ask to review places of business that we only saw and never really tried or experienced. And when we have to make a choice, if we don’t see any reviews or indications, we can have a hard time.
In our sector, reviews are indeed torment and delight. Torment because they can reveal publicly all our faults and inefficiency, and delight, for the same reason on the other side. Here at Hotel Alpi Roma we love reviews, and we want to tell you why.
1) Thanks to the collaboration and the suggestions of our guests, we can improve day by day our service offers. Hotel Alpi is located in a strategic position, charming and interesting at the same time, where different realities and offers coexist. You just need to look on Google for a hotel in Termini area, or hotel near the train station Rome, and the outcome will offer you multiple results. Through the constant reviews of our guests, we managed to rank higher on the researches for hotels in Rome and Termini Station, thanks to the quality of the structure and of the service that you always review us with. Your reviews are for us important suggestions that we always took in great consideration.
2) A better service for our clients. At Hotel Alpi a team that loves what it does is ready to welcome you, helping you to have an unforgettable experience with your stay. As it is sad to receive a bad review, that we seriously take into consideration, on the other side we are happy to read the good ones. The cleanliness of our rooms, the kindness and the availability of our staff at the reception, things that often are highlighted in your reviews, give new enthusiasm to our team.
3) Bad reviews
Sometimes it is normal to receive a bad one, no matter the effort we put in our job. We know how exigent our guests are, and how much they desire to have the time of their life during their vacations. And it is our role is to guarantee the top quality. Thus we always try to learn where we did wrong, if we did, and if possible, to further improve our standards.
In our rooms the Parquet floors, the technological infrastructure, the kettles, the Illy Espresso machines, our quality courtesy kit, the buffet choice with a selection of products dedicated to vegan and celiac people, are part of our new hospitality project, with a service careful to all different kind of needs.
Our hotel in Termini is a safe place, comfortable and close to our clients… also thanks to the reviews that made us special. We are proud to work for you and are very happy to do it.
8.6/10 on Booking.com with 2.342 reviews. “Amazing” 4.1/5 for Expedia “Very good” 4/5 for trip advisor – 136° over 1.271 Hotels in Rome 4.3/5 for Google, “Very Good”.
We wish you a summer of 5.0/5! We will be here to welcome you if Rome is going to be your destination. Enjoy your summer!